How do I pick my pin designs?
A survey will be sent towards the end of Feb via email. By filling out the survey, you’ll be able to tell me which designs you want based on your pledge. You can even add more items to your pledge even though the campaign is over.
Last updated: January 04, 2025 09:06
When do I get charged?
Once the campaign is over. Not when you make your pledge.
Last updated: January 04, 2025 09:07
Why is there no shipping price included?
Shipping prices fluctuate from time to time, so you won’t be charged shipping until I am ready to ship the packages. You can get an idea of what shipping costs will be with our chart for one pin. Shipping calculations are handled through Backerkit and will be charged through it as well.
Last updated: January 04, 2025 09:08
How do I qualify for the cross-collab incentives?
Back this campaign and the Dragon Pincards II campaign before both campaigns end to qualify for our special cross-collab incentives.
Last updated: January 20, 2025 13:38
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.